Mimo

Mimo

Privacy Policy

1. Introduction and Scope

This Privacy Policy (“Policy”) describes how Mimo collects, uses, stores, shares and protects the personal data of users (“User”, “you”) of the Mimo ❤️ mobile application (“Mimo”, “the App”, “we”), available for iOS and Android.

This Policy applies to all Mimo Users in Angola and was prepared in accordance with Law No. 22/11 of 17 June — Personal Data Protection Law (“LPDP”), the Constitution of the Republic of Angola, and other applicable legislation on data protection, consumer protection and e-commerce.

By creating an account or using Mimo, the User declares that they have read, understood and accepted this Policy.

2. Data Controller

Mimo, as the entity responsible for processing personal data collected through the App, undertakes to comply with the principles of lawfulness, fairness, transparency, purpose limitation, proportionality and security provided for in the LPDP.

To exercise your rights or clarify questions about this Policy, you may contact us through the email address and other support channels available inside the App.

3. Personal Data Collected

We collect the following categories of data, to the extent strictly necessary to provide the service:

3.1 Registration and profile data

  • Name, date of birth, gender and dating preferences, profile photos
  • Email address and/or phone number
  • Bio, interests and preferences provided voluntarily
  • Identification document and/or selfie photo, solely for profile verification (see section 7)

3.2 Location data

Approximate or precise location (depending on the permission granted by the User), used for proximity and discovery features.

3.3 Communication data

Messages exchanged between Users inside the App, for service operation, moderation and safety.

3.4 Payment and subscription data

History of subscribed plans, renewal dates and transaction identifiers. Card/payment details are processed directly by payment processors and app stores (App Store / Google Play); Mimo does not store full payment card data.

3.5 Usage and device data

IP address, device type, operating system, installation identifiers, access logs and interaction with the App, for security, fraud prevention and service improvement.

3.6 In-person event data

Registration and participation in Mimo Mini, Mimo Experience and Mimo Premium events, including attendance confirmation and, where applicable, dietary preferences for event organisation with partners.

4. Purposes of Processing

Personal data are processed exclusively for the following purposes:

  • Create and manage the User account and enable the compatibility and discovery algorithm
  • Process subscriptions, renewals and payments
  • Organise and manage participation in in-person events and partnerships with restaurants/brands
  • Ensure platform security, prevent fraud, fake identities and abusive behaviour
  • Communicate with the User about the account, subscription, events and service changes
  • Comply with legal obligations and respond to requests from competent authorities
  • With additional specific consent, send marketing communications

5. Legal Basis for Processing

Mimo’s processing of personal data is based, as applicable, on the free, specific and informed consent of the data subject, performance of the App usage contract, compliance with legal obligations, or Mimo’s legitimate interest in ensuring the security and integrity of the platform, always respecting the User’s fundamental rights and freedoms.

6. Minimum Age

Mimo is intended exclusively for people aged 18 or over. We do not knowingly collect data from minors. If an account is found to belong to a minor, Mimo reserves the right to immediately suspend or delete the account and related data, without prior notice.

7. Verified Profiles — Safety Recommendation

Mimo strongly recommends that all Users complete the profile verification process available in the App.

Profile verification confirms the User’s identity through a selfie compared with profile photos and, where applicable, a valid identification document. Verified profiles receive a visible badge (“verified profile”) that increases trust within the Mimo community.

Data used solely for verification (including copies of identification documents) are treated with the highest level of confidentiality, retained only for the period necessary for validation, and are not shared with other Users or used for any other purpose.

IMPORTANT: the “verified profile” badge confirms that the person in the photograph matches the account holder at the time of verification. It does not constitute, and must not be interpreted as, a guarantee of integrity, criminal background, marital status, intentions or behaviour of the User. Mimo does not perform criminal background checks and is not responsible for the accuracy of other information provided by the User in their profile.

8. Sharing Data with Third Parties

Personal data may be shared, to the extent strictly necessary, with:

  • Hosting and technology infrastructure providers (including the App’s database and backend provider), subject to contractual confidentiality and security obligations
  • Payment processors and app stores (App Store / Google Play), for subscription processing
  • Event partners (restaurants, venues), only with the minimum data needed to organise the event (e.g. name and attendance confirmation), never conversation data or full profile data
  • Public authorities, when required by law or court order

Mimo does not sell personal data to third parties for advertising purposes.

9. International Data Transfers

Mimo’s technology infrastructure may involve storing and processing personal data on servers located outside Angolan territory. Under the LPDP, international transfers of personal data are subject to adequate protection safeguards.

By accepting this Policy, the User expressly consents to this international transfer for the purposes described herein, and Mimo is responsible for ensuring that the hosting provider applies security and confidentiality measures equivalent to those required by Angolan law.

10. Data Retention

Personal data are retained only for the period necessary to fulfil the purposes for which they were collected, or while the User account remains active. After account deletion, data are erased or anonymised, except where retention is required by legal obligation (e.g. fiscal billing records) or necessary for evidence in litigation.

11. Information Security

Mimo implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or improper disclosure, including access control, encryption of sensitive data in transit, and infrastructure security monitoring.

12. Data Subject Rights

Under the LPDP, the User has the right to:

  • Access their personal data processed by Mimo
  • Request rectification of incorrect or outdated data
  • Request cancellation/deletion of their data, except where retention is legally required
  • Object to processing for specific purposes, namely marketing
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out previously

These rights may be exercised through the contact channels available in the App. Mimo will respond within a reasonable time under applicable law.

13. Cookies and Similar Technologies

The App may use device identifiers and similar technologies to keep sessions active, remember preferences and analyse service performance. The User may manage related permissions (location, notifications) directly in their device settings.

14. Changes to this Policy

Mimo may update this Policy periodically to reflect legal, technical or operational changes. Material changes will be communicated to the User through the App before they take effect.

15. Contacts and Complaints

For questions about the processing of your personal data, you may contact Mimo through the support channels available in the App. You also have the right to lodge a complaint with the Data Protection Agency (APD), the competent regulator for personal data protection in Angola.